DIGITAL CX
Develop Digital Self-Service 10X Faster
Develop, integrate, and deploy powerful omnichannel experiences in days instead of months with the FICX No-Code CX Platform.
ANY PROCESS
Build Digital Self-Service Experiences For Any Use Case
Create omnichannel experiences for any industry. Incorporate native or third-party functionality. Customize the look and feel to fit your brand.
ANY CHANNEL
Deploy Customer Processes in Any Channel or Touchpoint
Drive maximum self-service adoption by deploying digital CX processes across all touchpoints. Empower customers with consistent experiences they can use on any screen or device.
Embed automations into websites and customer portals.
Add workflows to apps, or repurpose existing assets in other channels.
Deflect inbound calls from IVR to Digital Self-Service.
Enhance Bot success rates for complex self-serve workflows.
Allow agents to deliver frictionless digital service via voice and chat.
Deploy digital sales and service automations in retail settings.
ANY INTEGRATION
Integrate With Existing Systems and Processes. No Rip and Replace
Eliminate the gap between customers and your tech stack with an integrated digital experience. Connect to back-end services using pre-built connectors, robust APIs and SDKs.
