We are thrilled to welcome Bobby Blanz as Regional Vice President of Sales – East, a new post for FICX. Bobby will lead efforts to expand our sales and client acquisition program across the Eastern United States.
Bobby joins FICX with an extensive track record counseling leading companies on customer experience. Most recently, she was Principal Account Executive at PEGA Systems, focusing on customer service while overseeing growth efforts for leading financial services businesses and consistently exceeding targets. Before PEGA Systems, she held critical business development positions with global telecommunications leader British Telecom (BT), IT Consulting services company Carousel Industries, and Arrow SI, now part of ConvergeOne.
FICX CEO Dr. Ori Faran had this to say: “We are delighted to have Bobby join our fast-growing organization. Bobby has vast experience developing deep collaborative relationships and leading digital transformation for her clients. Her focus on meeting end-user and executive needs aligns well with our approach. We look forward to supporting Bobby as she brings FICX to more top companies.”
FICX established its US team in 2020 and has since doubled company revenue each year. The company now serves top ten companies in telecom, insurance, banking, and other industries across North America, EMEA, and APAC.
Said Bobby, “I’m thrilled to be joining FICX and helping to bring this remarkable CX development solution to more businesses and their customers. FICX brings unprecedented simplicity and ease of use to the digital customer experience development process – advantages that customer-focused companies need to stay ahead of constantly rising consumer expectations for service and support.”