FICX Resources
FEATURED FICX RESOURCES
New! FICX CX Customer Opinion Survey
FICX hs just completed new research asking real consumers about their opinions and experience with a variety of different customer service experiences. Get the results of this study now!
Latest FICX Resources
Get the Playbook for 10X Faster Digtal Self-Service Development
Building digital self-service experiences should be easy. This helpful playbook explains how you can create, integrate, and deliver powerful digital self-service experiences 10X faster than with traditional/custom CX development.
Choose the Right Digital Self-Service Development Platform
This guide will help you find the right Digital Self-Service platform -- one that will empower your team to transform customer processes into intuitive digital self-service journeys. Get advice and tips for your selection process now.
CXO's Guide to Automating with Digital CX
Learn how CX innovators are leveraging no-code cx automation to transform customer experience in sales and customer support processes. Discover how no-code development is reducing time-to-market by up to 90% and costs by up to 95%.
ATT and FICX Case Study
Discover how a successful POC of FICX’s No-Code CX Automation Platform during the US onset of COVID 19 led to rapid adoption of the FICX platform and new process automation successes across the world’s largest telecommunications and wireless service provider.