Automate Sales and Service with Digital CX

Digitize and automate broken customer journeys to convert more sales, increase efficiency and grow customer loyalty.

Launch digital 10X faster with no-code

Automate self-serve & agent-assisted CX

Deliver to any customer channel or touchpoint

Our experts can deliver a turnkey digital solution

CX AUTOMATION

Automate Any Customer Process

Build digital experiences that automate key customer workflows. Eliminate the points of friction in your CX leading to purchase abandonment, high costs and low satisfaction.

NO-CODE CX

Deliver CX Innovation Faster

No-code CX empowers you to dramatically accelerates the pace of digital innovation. Deliver solutions in weeks to stay ahead of the competition and customer expectations.

FICX helped AT&T innovate during the pandemic to rapidly respond to new customer needs and market realities. Since then we've continued to find new ways to remove friction from our customer experience. Now we're more nimble and better positioned to deliver customers the seamless digital experiences they deserve.

David Williams

Assistant VP, Automation
ANY TOUCHPOINT

Build Once, Automate CX Anywhere

Digital automation designed for all the channels you engage customers in. Deliver a consistent, seamless digital experience in any self-serve or agent-assisted channel. Digital CX processes can be deployed across:

Websites

Apps

IVR

Call Center

BOT

Retail

automate anywhere
DESIGN & DEV SERVICES

Digital That's Turnkey, Without Stressing IT

For complex and high stakes deployments, our CX experts will deep dive your business, architecture and operations to develop an end-to-end digital process perfectly aligned to your existing workflow.

FICX builds your process end-to-end

We partner with IT on integrations and security

You launch your Digital CX solution in weeks

Ready to Start
Automating CX?